Serge Vukadinovic
“Since 2012 I have been on the mission to reduce the information gap between the digital brands and customers.”
High performing customer intelligence and data optimization consultant with exceptional skills in optimizing organizational efficiency and building organizational digital mindset, with excellent problem-solving skills and extensive experience in Data Analytics and Data Science, Agile Process Management, Business Intelligence and Insights, and with previous experience in areas such as marketing and statistics, as well as extensive experience in research and teaching at two universities.
Strong stakeholder management skills and ability to achieve operational excellence on cross-organizational, cross-cultural and cross-team level with proven record of delivering cost-saving, quality improvement and fast product delivery solutions.
Exceptional analytical skills (engineering, research & postgraduate education background), Serbian national champion in electronics & recipient of Australian Postgraduate Award scholarship, former honorary research fellow at University of Auckland. Proven problem-solver with ability to apply advanced analytical solutions to identify the value stream, delivering fast agile management solutions, mentoring junior analysts, performing customer journey mapping and competitive benchmarking.
Proven ability to undertake on wide range of work and multiple projects, integrate different skills and technologies. Coaching analysts, reducing the cycle time, improving quality, customer satisfaction and process predictability. Creating, delivering and preserving organizational value.
Certified Scrum Master, utilised various agile (Scrum / Kanban / Scrumban / Lean) and traditional methodologies in the past, with strong focus on quality of deliverables, continuous stakeholder involvement and quick response to change.
Founder and editor of MaximumAgile, website dedicated to building and enhancing a digital mindset.